For hygiene reasons, earrings can not be returned.
Designs and colours may vary from pictures shown.
All items are handmade and rely on availability of material which may differ slightly in colour from pictures shown.
All items are handmade to the highest quality, there may be a slight difference to photos.
Make sure you send correct measurements for your items, I will talk you through where to measure, this can not be changed once item is made.
If items does need adjustment, please let me know immediately and I will try my best to accommodate.
Custom orders require full payment before a design will start.
If an order is cancelled, once a design has started, there will be no refund.
All items are well packaged and all care is taken to ensure you receive your item complete. We will send tracking details, but are not responsible for items once posted. We will of course help where we can.
Items can be collected at events, please see the calendar of events and let us know.
Custom orders will require communication to ensure you receive what you hoped for.
Although photos do help ensure you get the correct design, we do not and will not copy other designers, please don't ask!
If you have an issue please contact us immediately so we can rectify.
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